Provide the policy details.
Complete all relevant fields. Never include full card details, passwords or security codes.
Common policy issues.
Documents not received
Check spam and junk folders and confirm the checkout email was entered correctly.
Incorrect details
Do not drive until the driver, vehicle and cover dates have been checked.
Payment issue
Check whether the payment has left your account before trying again.
Cover start time
Cover starts only at the date and time stated on the issued documents.